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Looking after your Personal Information



From May 25 2018 there will be a new set of regulations that ensure that all of our personal information will be protected.  


The General Data Protection Regulations (GDPR) will replace the existing Data Protection Act of 1998 and will bring the regulations up to date and help protect our personal information from our ever expanding digital footprint.


My Data Protection Promise:

As the ‘Data Controller’ of your personal data, I take my role in the protection of your data very seriously.  As such, I promise to:

  1. Only collect data from you that is relevant to your acupuncture treatment.

  2. Not pass on your personal data to any third-parties for marketing purposes.

  3. Contact you and get your consent if I need to communicate with other health professionals (such as your doctor) about your care.

  4. Use ‘Private Practice Software’ to store your personal information.  This means your information is well protected from theft or unauthorised access.  Full details of this security is available here.

  5. Use ‘MailChimp’ to send out news and promotions.  This means your information is well protected from theft or unauthorised access.  Full details of this security is available here.

  6. Use paper notes for your treatment records which are kept securely under lock and key in the clinic which is locked and alarmed.

  7. I maintain registration with the Information Commissioner’s Office, the UK’s independent body set up to uphold information rights.


Should you have any concerns about your personal data or you wish to have information about the personal data I hold about you, you can contact me at


Your Data Protection Rights under the GDPR:

 When GDPR comes into effect in May 2018 you will have the right to:

  1. Access any of the information that I collect plus any other content that forms part of your patient record, including notes and expect to be able to read them and understand what they mean without expert medical knowledge.

  2. Know if your personal information has been forwarded to a third-party (such as a fellow healthcare professional, consultant or GP.)

  3. Have any invalid information about you corrected.

  4. Have your personal data deleted by me if you decide to switch to another acupuncture provider.

  5. Prevent further use (or processing) of your information.

  6. Ask your acupuncturist to send you (or your new acupuncturist) your personal information in an open electronic format like a .csv file or text file.

  7. Request that your acupuncturist stops sending you any marketing information.

  8. Ensure that any profiling that is undertaken using your personal data is fair, appropriate, statistically valid and transparent.

  9. Expect your acupuncturist to take appropriate measures to protect your data.

  10. Be notified if critical information about you was inappropriately accessed and was deemed to be a critical breach.

  11. Not to have your personal information transferred outside the EU.

  12. Know how your personal information is being used by your acupuncturist.


 “I will always look after your personal data as if it was my own.”

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